The Finder Process: How Your Luggage Finds Its Way Back to You

Losing luggage is stressful. But with Bag-Tag, the finder can contact you easily and securely without compromising your privacy. Here’s how it works.

The Finder Process in a Nutshell

  • Finder finds luggage and scans the Bag-Tag.
  • A contact page opens with the information you have shared.
  • The finder contacts you via a secure form.
  • Your personal data remains protected at all times.

Step 1: The Find

Someone finds your lost luggage. Thanks to the eye-catching Bag-Tag, it is immediately clear that this is a smart tag. The finder knows that they can help directly.

Step 2: Scan the Tag

The finder uses their smartphone to scan the Bag-Tag. This works in two ways: either by holding the phone to the integrated NFC chip or by scanning the QR code. No special app is needed – any modern smartphone can do this.

Step 3: The Contact Page

A secure contact page opens in the finder's browser. Here, they only see the information you have chosen to share. This could be your name, a phone number, or just a message. Your email address remains hidden.

Step 4: The Notification

The finder uses the contact form to send you a message. You will immediately receive an email with the finder's message and can arrange the return. Your data remains protected throughout the entire process.

Ready to Travel Smarter?

Get your Bag-Tag now and travel with peace of mind. Your luggage is just a scan away.